Many cyber “crimes” are unintentional, but they come at a high price. The loan officer’s computer had to be scanned at length and repaired at great cost, and the entire network for the bank had to be taken offline for scanning and repairs. Customers had to be communicated with regarding the potential risk to their personal identities and financial information, and the bank had to pay for credit monitoring services for its customers for a year. In many cases, repairing a computer or network that has been infected with malware costs more than replacing it, and much important data is lost in the process. This event cost the bank thousands, and did untold damage to its reputation among customers.